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UX Lead - Enterprise Architect
  • Team lead responsible for strategy and design

  • Mentored project manager and business analyst

  • Lead team and stakeholder workshops and meetings

  • Establish protocol and processes for requirement gathering

  • Collaborated heavily with developers, marketing, vendors, and, data architect

My Tools
  • Sketch - LoFi mocks 

  • XD - HiFi mocks

  • Miro - Discovery workshops, Mind mapping

  • JIRA - User Story Tracking

  • Sharepoint - Set up point for review for stakeholders, marketing, and legal compliance 

My Role //

Case Studies //

Multi-Subsidiary Enterprise Platform
 

EDGECo Holdings is a financial services enterprise with multiple subsidiaries, including NewEdge Advisors, NewEdge Wealth, and American Trust. Each operated with its own digital tools and inconsistent user experiences. The organization needed a unified, scalable design foundation to support multiple brands and business lines under one digital architecture.

As Lead UX Architect, I was responsible for creating an enterprise-level platform that could support all three subsidiaries using shared design and development components — while maintaining brand integrity and meeting the unique needs of each business unit. I also led the creation of a UX Center of Excellence to establish standards and ensure governance across teams.

I led discovery and alignment sessions across business units, collaborating closely with executives, product owners, and IT stakeholders to define common goals and technical constraints. I designed a component-based system using React to ensure modularity, reusability, and scalability across subsidiaries. I also established design standards, documentation protocols, and team-wide UX best practices through the CoE. My dual role as Enterprise Architect allowed me to ensure design decisions were in sync with overall IT and operational goals.

The new enterprise platform provided a flexible yet consistent UX foundation for EDGECo’s brands, reducing design and dev redundancy, improving time to market, and enabling future enhancements with minimal friction. The UX Center of Excellence helped institutionalize scalable design thinking and created a framework that extended beyond the initial build.

Project Hurdles //

Perceptions
  • It needs to be just like UBS

  • We need to cater to a few squeeky wheels

  • We have already failed at this once before and do not want to repeat

  • We do need to validate the data prior to development

Information
  • Data analytics were not available

  • Research for this space was not readily available

  • Product team would not be able to interact with customers

  • Business did not have a clear definition of success

Resources
  • The stakeholders were the product owners

  • Small development team

  • The business analyst and project manager had limited experience

  • Operated with a UX team of 1

Pain Points and Solutions //

Pain Point

Financial data is shallow, which makes it hard to find the financial information that I want to see

Solution
  • Show information on the page hierarchically

  • Create intelligent and intuitive drill downs

    • Navigate from the dashboard to Asset Allocation Detail to Holdings

    • Navigate from account balances to Holdings Detail to view fine grain balances

  • Provide interactive infographics for report filtering

    • i.e.: find the daily change for my portfolio (based on dashboard filter)

Pain Point

My portfolio consists of many accounts and it is hard to see if I am achieving my goals

Solution
  • Allow accounts to be grouped and named in meaningful way

  • Receive notifications that changes in portfolio have occurred based on preferences settings 

Pain Point

I cannot quickily evaluate my portfolio in meaningful ways

Solution
  • Allow user to aggegrate their portfolio by custom groupings and/or by management styles

Design Artifacts //

Last Iteration

The design progression started with NewEdge Wealth and

ended with AmericanTrust

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